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This Return and Cancellation Policy outlines the terms and conditions for canceling services and requesting refunds from Quazrelxdhim. Please read this policy carefully before engaging our interior décor and styling services.
You may cancel your service agreement with Quazrelxdhim under the following conditions:
Refund eligibility depends on the timing of cancellation and the work already completed:
| Timing | Refund Eligibility | Processing Time |
|---|---|---|
| Within 24 hours of booking | Full refund (minus processing fees) | 5-7 business days |
| After 24 hours, before consultation | 50% refund | 5-7 business days |
| After consultation, before design delivery | Refund for unused portion minus consultation fee | 7-10 business days |
| After design delivery | No refund (revisions available per agreement) | N/A |
To request a refund, please contact us in writing at info@quazrelxdhim.world with the following information:
We will review your request and respond within 5 business days. Approved refunds will be processed within the timeframes specified above.
The following items are non-refundable:
Instead of cancellation, you may request revisions to your design plan according to the terms outlined in your service agreement. The number of revision rounds included depends on your selected package. Additional revisions may be available for an additional fee.
In the event of circumstances beyond our control (such as natural disasters, pandemics, or government restrictions) that prevent us from delivering services, we will work with you to reschedule or provide alternative solutions. Refunds may be available on a case-by-case basis.
If you are dissatisfied with our services, we encourage you to contact us first to discuss your concerns. We are committed to resolving issues amicably. If a resolution cannot be reached, disputes will be handled according to the dispute resolution process outlined in our Terms of Use.
We reserve the right to modify this Return and Cancellation Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have questions about this policy or need to request a cancellation or refund, please contact us:
Quazrelxdhim
16814 N Eldridge Pkwy Suite B
Tomball, TX 77377, United States
Phone: +12815878755
Email: info@quazrelxdhim.world